Patient and Family Rights & Responsibilities

A Patient of Dr. Tariq Hospital has the following rights:

• To know the mission statement of the Hospital and type of services that we provide.
• To be treated with dignity and respect, consistent with professional standards for all patients regardless of manner of payment, race, sex, nationality, religion, culture, disability or any other factor.
• To be treated to the highest professional standards.
• To receive care that is considerate and respectful of the patient’s personal values and beliefs.
• To receive healthcare on the basis of clinical need and have assessment and management of pain if appropriate.
• To receive full information on their condition, care, treatment and aftercare, in terms that are free from professional jargon and verbal translations in order that the patient can fully understand.
• Upon request to receive a brief medical report as per the policies and procedures of Dr. Tariq Hospital (DTH).
• To refuse medical advice/treatment and to be informed of any medical consequences and risks of refusing advice/treatment provided.
• To privacy during examination, procedures, clinical care/treatment and to know who is in attendance and the purpose of those in attendance.
• To informed consent for treatment, procedures and interventions, as per NHRA & MOH Consent Policy.
• To receive information about any proposed treatment and to be told if there are any alternatives available inside or outside the hospital and to seek another opinion.
• To have personal details and medical records kept fully confidential and protected from loss and misuse.
• To receive relevant, current and understandable information concerning their drugs and treatment.
• To decision making about the treatment options provided by the Hospital.
• To discuss and request information related to their specific drug therapy, possible adverse side effects and drug interactions.
• To be provided with Arabic/English verbal translations when necessary.
• To appropriate protection and reasonable safety, particularly if they are children, disabled, elderly or vulnerable.
• To be informed of all treatment options and related costs and expenses prior to making decisions.
• To receive information on making comments, suggestions or complaints to the Hospital, using the suggestion forms & patient satisfaction surveys available in all departments of the Hospital. You may also contact the hospital complaint hotline on (+973)17822820 for further assistance.

A Patient of Dr. Tariq Hospital has the following responsibilities:

• Present valid photo ID, and where applicable, insurance claim forms when they attend the facility.
• Follow the rules and regulations of the Hospital.
• Follow the treatment plan as outlined by the healthcare professional.
• Ask any questions if they are not clear about any aspect of the healthcare provided.
• Consider the rights and responsibilities of other patients and healthcare professionals.
• Show respect and courtesy to the staff.
• Avoid using abusive language and/or display unsocial behavior to other patients, visitors and staff.
• Give accurate information about personal details and past medical history, including current treatments, medications, history of allergy or allergic reaction to any medication.
• Safeguard any personal belongings brought inside the hospital during a visit/stay in the hospital.
• Inform the medical staff if you have any special requirements for discharge and be prepared to go home/other facility once medically discharged from the Hospital.
• Bear the consequences for your own actions if you decide not to follow the healthcare provider’s instructions and/or treatment plan and recommendations.
• Keep appointment timing (if applicable) and inform the Hospital in advance if you are unable to attend so that the appointment may be used for someone else in need.
• Be accountable for the payment of the services provided by the Hospital.